We deliver to Australia and New Zealand. Delivery times vary according to your location. Melbourne, Sydney, Brisbane & Canberra are usually overnight (for metro areas only). Other areas can vary from 4-5 business days. Delays may occur during peak periods. Upon dispatch, we will email you your invoice and consignment note. Tracking is available viawww.startrackexpress.com.au orwww.borderexpress.com.au
All deliveries must be signed for when you receive them, deliveries cannot be made to PO boxes. If you are unable to take your delivery in person, your order will be returned to your local Startrack/Border depot, unless you have completed an Authority To Leave form (download the form from here). You can either collect the stock from the depot or authorise a second delivery (a $30 charge will apply for redelivery or change of address by a customer – customers are not permitted to authorise a second delivery with a freight company, you must contact us on 02 4340 0411). If for any reason you cancel your order and the goods require to be unpacked, there is a flat fee of $40 or 5% of the total order value charged for unpacking, whichever is greater.
If you would like to collect your order from our warehouse. Once your order is packed and ready, we will notify you and you can pick up from 24 Somersby Falls Road, Somersby NSW 2250.
LaVida Trading does not offer drop-shipping. All orders must be received by the named person/business who placed the order, or a permanent named representative of the business.